Get Your Skin Plan
Expert Skin Consultations
We believe that effective skincare begins with understanding your skin's unique needs. Whether you're looking for simple product recommendations or dealing with persistent concerns, our expert consultations provide the personalised guidance you deserve.
From our free Essential Skin Check to our comprehensive Advanced Consult, choose the consultation level that feels right for your skincare journey.
If you have any questions, reach us at hello@theskincarestore.co.uk
1️⃣ Free Essential Skin Check
A short online eligibility check to help ensure professional skincare products are suitable for your skin before access is granted.
This option is ideal if you're confident choosing your own skincare and simply need access to our professional ranges.
If you're looking for help with acne, rosacea, pigmentation, eczema or other ongoing skin concerns, we recommend booking a Comprehensive Skin Consultation instead.
- Confident skincare users
- Those who know which products they want
- Mild or well-managed skin concerns
- Anyone wanting access to professional skincare
- Complete a short online questionnaire (2–3 minutes)
- We'll review your responses
- If appropriate, we'll enable access to the relevant professional skincare ranges
- If we think you'd benefit from more personalised guidance, we'll recommend booking a Comprehensive Skin Consultation before purchasing
2️⃣ Comprehensive Skin Consult
Your skin is unique, and your skincare should be too. This in-depth consultation is designed to uncover what's happening beneath the surface and create a personalised plan to help you achieve healthier skin.
We'll assess your skin concerns, current routine, lifestyle and goals before recommending a tailored skincare routine using products that are right for your skin.
- Skin that doesn’t behave as expected
- Persistent concerns like adult acne, pigmentation, barrier issues, or plateaued results
- Anyone wanting a personalised, professional routine
- Full online consultation and detailed skin assessment
- Bespoke AM & PM routine designed for your skin
- Guidance on retinol/acid strength, layering, and frequency
- Consideration of lifestyle factors and supplements
- One follow-up window for additional guidance
After your initial consult, if you feel you need any adjustments or need to tweak your routine, you can go through our Quick Skin Check-in....
Quick Skin Check-In
A quick check-in to make sure your routine is working for you - small tweaks can make a big difference! Available to those who have already had a consultation.
- Clients who have done the free consult or already have a routine
- Wanting a short review to see if products are working or need minor tweaks
- Looking for expert reassurance without committing to a full consultation
- 15–20 min review via email ,phone or video
- Simple adjustments to your routine or actives
- Answer 1–2 questions about your skin
- Optional advice on whether a deeper, personalised consult would benefit you
How to take your photographs
For more advanced consultations, we'll ask you to share a few photographs so we can properly assess your skin. To get the most out of this, here are some simple guidelines:
- Send clear, makeup-free photos.
- Take them in good natural light. Facing a window works well.
- Make sure your hair is pulled back so your face is fully visible.
We’ll need the following angles:
- Front-facing (like a passport photo).
- Left side (profile).
- Right side (profile).
- And close ups of any major concerns.
Please refer to the images below for reference:
